Key Success Factor of Digital Transformation Initiatives in the Finance Industry

Digital transformation has proven to be extremely important and critical in many sectors and fields, but for organizations in the finance industry, digital transformation should be among the top priorities, in an industry driven by rapid technological advancements and evolving consumer expectations. The goal of this thesis was to study the key success factors of digital transformation initiatives in the financial services sector, as well as the challenges associated with these initiatives. Through the various sections, valuable insights was provided, which helped highlight the tricky and unstable landscape of digital transformation within the finance industry, which ultimately led to more than 70% of digital transformation projects to fail.