ENGINE – ENel Global INtellingent Engine

Engine is the newest solution developed by the Integration Platform Team that will help Enel to manage, in the most efficient and innovative way, the document inbound. It is a generic platform, highly configurable for all the use cases, completely based on ML technique to recognize, classify and retrieve needed data from specific documentation in order to automate as many processes as possible. Engine is a novelty not only because of the AI techniques implemented but also because it will lead people to fastly move towards a data-driven mentality that today is crucial for such a big company like Enel. In general, the automation of many processes that Engine is bringing and that today are still managed by operators will definitely bring many time and economic savings. This work describes the path faced to give life to Engine, starting from the concretization of the idea to replace the solution as is, developing at first the business plan, building the core component of the project giving life to the ML Models, engineering the solution and finally monitoring the performances in production to define what will be the next steps and challenges to face.